© UncasualGames | Privacy Policy
At the Technical University of Hamburg (TUHH), "Webmail SOGo Full" refers to reaching the storage limit of your university email account, which prevents you from receiving new messages or sending outgoing mail. The "Full Mailbox" Story
When your TUHH mailbox reaches its quota, the SOGo system typically triggers a warning or prevents further action. This happens because every student and employee account is allocated a specific amount of server space. Once this limit is hit:
Incoming Emails Bounce: Senders will receive a "552 Quota Exceeded" error, and their messages will not reach you.
Functional Limitations: You may experience errors when trying to save drafts or move items between folders in the SOGo Web Interface. How to Resolve the Issue
To restore functionality, you must reduce the amount of data stored on the server using the following steps:
Empty the Trash and Junk Folders: Emails in these folders still count toward your total quota. Permanently deleting them is the fastest way to free up space.
Remove Large Attachments: Sort your inbox by "Size" to identify emails with heavy files. Download these attachments to your local device and then delete the emails from the server.
Archive Older Emails: If you use a desktop client like Thunderbird or Outlook, move old messages to a "Local Folder" on your computer. This removes them from the TUHH server while keeping them accessible.
Check "Sent" Folders: TUHH accounts often have multiple sent folders (e.g., "Sent" vs "sent") depending on the client used. Ensure you check and clean these as well. Support Resources
If you have deleted significant data and still see the "Full" error, or if you believe your quota needs to be increased for official reasons, contact the RZT Service Desk: Password | RZT - TUHH
If your TUHH webmail (SOGo) is full, you will stop receiving new emails until space is cleared. The Rechenzentrum (RZT) manages these accounts. Immediate Steps to Clear Space
Empty the Trash and Sent Folders: These folders often harbor large, forgotten attachments. tuhh webmail sogo full
Delete Large Attachments: Sort your inbox by "Size" to identify and remove emails with heavy files. For future large files, use the GigaMove service instead of email.
Check Spam Folders: TUHH automatically filters suspected spam into folders like Spam4 or Spam5. Regularly clearing these can reclaim significant space.
Archive Locally: Use a desktop client like Mozilla Thunderbird to move emails from the server to your local computer's storage. Important Quota Information
Default Quotas: Standard accounts have specific limits; for instance, Alumni accounts are restricted to 2 GB.
Attachment Limit: The maximum size for a single outgoing message is approximately 14.5 MB. Contact for Support
If you have deleted messages but the "full" error persists, or if you need a quota increase for academic reasons, contact the IT Service Desk: Email: servicedesk@tuhh.de Phone: +49 (0)40 / 42878-4444
In-Person: User Service Center (USC), Building E, Room 2.048.
: SOGo often keeps "deleted" emails in a trash folder that still counts against your quota. Right-click the folder and select Empty Trash Clear Large Attachments
: Sort your inbox by "Size" to find old emails with large PDF or image attachments. Check Sent Items
: We often forget how much space years of sent attachments can take up. Archive Locally
: If you need to keep emails, move them to a "Local Folder" in a mail client like Thunderbird rather than keeping them on the TUHH server. Communication Templates At the Technical University of Hamburg (TUHH) ,
If you need to explain to a professor or colleague why you missed an email, use these texts: Option 1: Professional (to a Professor/Staff) "Dear [Name],
I am writing to let you know that I recently experienced a technical issue with my TUHH SOGo webmail account reaching its storage limit. This may have prevented me from receiving incoming messages between [Date] and [Date].
If you sent any important documents or instructions during that time, could you please resend them? I have since cleared my mailbox and it is fully functional again. Best regards, [Your Name]" Option 2: Short (to a Peer)
"Hey [Name], my TUHH SOGo mail was full and bouncing messages for a bit. If you sent me something recently, I probably didn't get it. Could you send it again now? All fixed! Thanks!" Important Constraints Quota Limits
: Most student accounts have a fixed quota. If you consistently hit the limit even after deleting items, contact the TUHH Service Desk to ask about potential upgrades or server-side archiving. Account Status : Note that SOGo requires an active
address; if your account is nearing expiration (e.g., after graduation), your storage may also be restricted. Technische Universität Hamburg to prevent it from getting full again? Webmail/Kalender (SOGo) | RZT
The SOGo system at the Hamburg University of Technology (TUHH) is the central groupware solution for managing emails, calendars, and contacts. It is not an independent email server but acts as a web-based interface that accesses the university's central IMAP servers. Core Functionalities
Email Management: Provides a web interface for your @tuhh.de account. It uses IMAP to view and manage emails stored on the TUHH central mail server. Calendar Services: Automatically creates a personal calendar for every user.
Allows for the creation of multiple private or shared calendars.
Includes subscriptions for German public holidays and regional school holidays (Hamburg, SH, Lower Saxony).
Address Books: Synchronizes with the RZT-provided global address books and supports personal contact lists. Key Features of SOGO Full Unlike basic webmail
Task Management: Built-in task tracking that integrates with the calendar.
Access Requirements: Use of the SOGo service requires an active TUHH account with an assigned @tuhh.de email address. Setup and Integration Direct Access: Log in via the official SOGo portal.
Client Synchronization: You can sync SOGo data (calendars/contacts) with external clients like Thunderbird or mobile devices using CalDAV and CardDAV protocols.
Group Permissions: University organizational units (OUs) are mapped as groups within SOGo, simplifying the process of sharing calendars or assigning permissions to specific teams. Important Constraints
Not a Mail Server: SOGo is purely a frontend; if the central mail server is down, SOGo cannot display emails.
Storage Limits: Your email quota is determined by your TUHH mail account settings, not by SOGo itself. Webmail/Kalender (SOGo) | RZT - TUHH
Unlike basic webmail services, the SOGO Full client offers a feature-rich environment that rivals desktop email applications.
While Stud.IP is the Learning Management System, you can forward Stud.IP notifications to your TUHH address. Then, use SOGO Full's folder subscriptions to color-code emails from "Veranstaltungen" (Courses) in red and "Prüfungsamt" (Exams) in green.
You do not need to install software to check your email. The "full" web experience is accessible through any modern browser.
xyz123) and your corresponding password.Need to book a group study room or a lab device? The Full SOGO interface includes a resource scheduler. You can check availability of shared resources directly from the webmail sidebar.
